FAQ
Frequently Asked Questions:

Q: What is your return policy?

A: We are always happy to refund original   payment only if  
an item is not as stated in the description. The item must be
returned within 15 days from date of purchase in its original    
packaging.

Q: Is the part shown, the same part I'll receive?

A:  In 95% of the time that is true. Occasionally we use a
stock photo. But the part you will receive will be as good or
better than the one in the photo. If you ever have a question,
please contact us.

Q: How much is the Shipping?

A: Shipping cost are determined by weight and size of
package mailed through the post office or UPS. We never
charge more than $5.00 handling and that is only on large
heavy orders that require more packing material.

Q: Do you ship internationally?

A: We only ship to the United States.

Q: What if I need a part you don't show in inventory?

A: Just email us. We have many parts not yet listed for sale.

Q: What forms of payment do you accept?

A: We accept Paypal, postal money orders, Visa,
MasterCard, American Express and Discover.

Q: I received the package, but it was damaged in transit
and parts are missing or broken. What now?

A: Because we take extra care in packaging, we are not
responsible for losses or damage after the package has left
our hands.  If you requested insurance on your package, we
will provide any documentation, you might need, to aid in the
recovery of a loss or damaged item.

Q: Shouldn't farm use of tractor parts be exempt from
sales tax?

A: The Texas Sales Tax Code allows for an exemption of
sales tax on items grown for commercial use. A exempt tax
form must be produced at the time of purchase. If you wish to
claim this exemption, you may download a copy of this form
here:

www.window.state.tx.us/taxinfo/taxforms/01-3392.pdf
Shipping Information:

Items are shipped within one
business day if possible. Refunds
are offered on items returned in
original packaging within 15 days
from date of purchase.
We are not responsible for damage
or loss during shipping
.
If you have any questions, please
contact us before buying.
DE FARMALL CUBS
circumstances, responsible for injuries,
damages, or loss of any kind regarding
the use, maintenance or application of
our parts and/or advice.

~ Teresa & Don Eicher